30-Day Money-Back Guarantee For Any Reason 

For 30 days after the original date of purchase, we respect Amazon’s return process, return your undamaged product and packaging and receive a full refund for ANY reason.
If the reason for return isn’t quality-related,  but man-made damage, the customer must pay the return shipping costs.

12-Month Warranty For Quality-Related Issues

For 12 months after the date of purchase,  we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND.
Reminder: Be sure to use your product as directed, for the products manual, please click HERE.

Lifetime Customer Support 

You can directly contact us via our amazon store, if you are our customer on Amazon
If you are customer on http://www.tipeye.net/ , please contact-us HERE.
And your message will be replied within 24 hours.